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Street naming and numbering

In line with the Civic Government (Scotland) Act 1982, the council has a statutory duty to name streets and number properties in North Ayrshire.

This is to promote effective location information for service providers such as:

  • Royal Mail and other delivery providers
  • the emergency services
  • infrastructure and utility services
  • the Ayrshire Valuation Joint Board (council tax, non-domestic rates and the electoral roll)

This duty is administered by Planning Services. We will work with developers and our partners within the Council to:

  • select street names and numbering layouts for new developments
  • renumber properties and streets where problems are identified
  • liaise with Royal Mail and the North Ayrshire Locality Planning Partnerships
  • inform organisations about new addresses, or changes to existing ones

For more information, please see our Street naming and numbering guide (179kb).

Request a postal address for a new development

Once planning permission and a building warrant has been granted, and if you are the landowner, an appointed agent or the site developer, contact us if a new postal address is required for a:

  • new build property (domestic or non-domestic)
  • property created from conversion, or sub-division, of an existing property

Please note: we will not provide a postal address for land. There must be a building with approval for development before we can act. 

We will need:

  • your contact address, email address, and phone number
  • a site plan for the development which must be sufficient to identify the location
  • the relevant planning permission and/or building warrant reference number

Please note: Building Standards normally issue a completion certificate to the official postal address, so the address is required before work is complete.

Large developments

Contact us as soon as possible for developments requiring one, or more, street name. It can take between 8 and 12 weeks to obtain an official postal address.

In addition to the above, please also provide:

  • a site plan and floor plans with plot numbers noted on the plans
  • any street name suggestions and background information around the suggestions

Please note: it is important street names are unique to the area, however we cannot guarantee that suggestions will be selected.

Street nameplates

Once street names have been officially assigned, developers must erect street nameplates for new developments. Please contact Roads Permits on 01294 310000 or email the Roads Permits team.

Report a missing or damaged nameplate. Select the street on the map and choose 'Report Issue with Street Name Sign'.

Please note: we cannot repair or replace signs on streets that have not been adopted by North Ayrshire Roads. For new developments you may need to contact the developer.

Query your address

Contact the developer for the official postal address of a newly built property. 

Renaming a property

Where your property has a number, you can give it a name without informing us. We advise that you display the number clearly on the property and use it on all correspondence.

For existing addresses, we are able to process renaming requests in circumstances where an official change is required. You must be the owner of the property to make this request, or you must have the owner’s permission to do so. We will not process requests made by 3rd parties.

We will need:

  • your contact address, email address, and phone number
  • a site plan for the building (eg. house, shop, factory unit, etc.)
  • evidence of your ownership or permission from the owner

Please note: due to staffing constraints, our priority is dealing with requests for new developments, so it may take longer to deal with changes to existing addresses. 

Postcodes and post towns

Royal Mail manages and issues all postcodes and post towns. If you have a problem with your postcode or post town, contact Royal Mail.

Contact Street naming and numbering