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Apply for a house

Who can apply?

Anyone aged 16 years or over can join a housing register. You can apply as a single applicant, or with other people (joint application).

You can choose to be considered by all the landlords on the North Ayrshire Housing Register (NAHR):

Before completing your form, please read the housing application guide (PDF, 4.15mb). It tells you:

  • which landlords have houses in which letting area
  • where the different house types and sizes are located
  • what proof you need to provide with your application

If you apply online, you'll need to fill in an Online Application Declaration (PDF, 24kb). This authorises us to request tenancy references from your landlord. This is only needed if your current or previous landlord (last 3 years) is not an NAHR landlord.

The North Ayrshire Housing Register (NAHR)

The NAHR is a shared (or common) housing register. This is where 2 or more landlords agree to have a shared pool of housing applicants that they let their houses to. This means that people don't need to fill in a form for each landlord. 

The NAHR is the council and 3 housing associations:

  1. Cunninghame Housing Association 
  2. Irvine Housing Association
  3. ANCHO

These landlords own and manage around 98% of the social housing in North Ayrshire. 

Housing need assessment

Your housing need is assessed in line with the North Ayrshire Housing Allocation Policy which is a shared (or common) allocation policy. It is a 'group plus points' policy.

Applications are placed in 1 of 7 groups and can be awarded points for recognised housing needs. The allocation policy summary (PDF, 4.6mb) details the size of house you can apply for and how points are awarded.

Points aren't awarded for the length of time you're on the housing register. However, if applicants in the same group have the same number of points the applicant with the oldest application will have higher priority on a shortlist.

As of 14 May 2018: the North Ayrshire Housing Allocation Policy is under review to comply with new legislation.

Health issues or disabilities

If you, or someone who lives with you, has a health issue or disability that affects the type of housing you need, you will need to complete and return an Accessible Housing Application (PDF, 497kb). Please use the Accessible Housing Guide (PDF, 914kb) while completing the form. 

Only fill in this form if:

  • you have already filled in an Application for Housing
  • your health issue or disability impacts on your ability to function independently within your current home
  • a move to a different type or size of home would alleviate some, or all, of the difficulties caused within your current home

Qualified Occupational Therapists assess all Accessible Housing applications.

It's not always necessary to visit you at home to complete the assessment. We may phone you for more information. We'll notify you in writing of the decision.

Collect an application from local housing offices, or download the application (PDF, 497kb).

Your Accessible Housing award qualifies for review every 3 years. We'll write to inform you of this.

House allocating decisions

Each landlord has their own letting plan. You may contact the landlords to request a copy.

Council house allocations

Council houses are allocated by housing officers via the NAHR. When a property is available, applicants are shortlisted by greatest need to the suitability of the property. Properties are allocated strictly in terms of the policy and procedures. All allocations are checked by a second officer and 10% of allocations are audited by a manager.

Suspending applicants from offers of housing

The NAHR has a shared suspension policy (PDF, 123kb). This is an agreed set of rules used to determine when not to offer housing to applicants, known as suspending applicants. This applies to applicants who have broken the terms of a current, or former, tenancy agreement with any social or private landlord and may include:

  • rent arrears
  • anti-social behaviour
  • breaking the terms of a tenancy agreement.

If you are suspended from receiving offers of housing, you will be notified, by letter, of:

  • the reasons for the suspension
  • how long you will be suspended for
  • what you need to do to remove the suspension.

You may wish to seek advice from our Debt Counselling Service.

Offer of housing from the NAHR

An offer will depend upon:

  • the number of properties available for let
  • your level of housing need compared to other applicants
  • the landlords, letting areas and house types you have selected

After we receive your application, we'll write to you with details of your group and points assessment. Please contact us to discuss your prospects for housing, we will tell you:

  • about availability
  • your chance of receiving an offer
  • what you can do to improve your prospects
  • about other housing options

Demand for social housing in North Ayrshire outstrips supply, with around 5,500 applicants on the NAHR. 

NAHR Applicant News

Applicants News (PDF, 408kb) is the NAHR annual newsletter. 

Contact North Ayrshire Housing Register

Email

commonhousingregisterteam@north-ayrshire.gov.uk

Telephone

01294 310181