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Help with Universal Credit application

Council tenants

Contact the Welfare Reform Advice Team on 0300 999 4606

Housing Association tenants

Contact your landlord, or Housing Association.

Private tenants and owner occupiers

Call the Universal Credit helpline on:

  • telephone: 0800 328 9344 (for those who applied for UC before 22 November 2017)

    telephone: 0800 328 5644 (for those who applied for UC from 22 November 2017 onwards)
  • textphone: 0345 600 0743

or contact: CHAP - Community Housing Advocacy Project.

Getting online

Support with your application is available at locations across North Ayrshire.