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What is Universal Credit?

Universal Credit is administered by the Department for Work and Pensions (DWP). 

It is a benefit for people who are both in and out of work.

It aims to make the welfare system simpler by replacing 6 benefits and tax credits with a single monthly, payment.

From 22 November 2017, the change will apply to the majority of working age people making new claims, including couples and families. The benefits replaced by Universal Credit are: 

  • Income Support
  • income based Jobseeker's Allowance
  • Housing Benefit
  • income related Employment and Support Allowance
  • Working Tax Credit
  • Child Tax Credit

Find more information on the Government website.

Eligibility for Universal Credit

You can apply for Universal Credit if you:

  • are aged between 18 and 60.5
  • live in North Ayrshire
  • aren't living in supported, exempt accommodation
  • have no more than 2 children

New claimants who do not fit these conditions, will not be accepted and, should contact DWP.

The DWP has 3 Jobcentres in North Ayrshire (Irvine, Kilbirnie and Saltcoats). 

For information about eligibility, drop in to your local Jobcentre, or contact the Universal Credit helpline:

  • telephone: 0345 600 0723
  • textphone: 0345 600 0743