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Taxi booking office licence

You will need this licence to run a Booking Office for Taxis or Private Hire Cars (PHC), if you take bookings for 4 or more vehicles.

How to apply

Before applying, please read our Tax Rules for Licences (PDF, 137kb) and Guidance Notes (Word, 43kb). These notes explain how to complete the application form and the policies and legislation surrounding this licence.

Download our Booking Office Application Form (Word, 200kb) and return it to us with the appropriate fee.


All fees can be found on our licence fees webpage.

Cheques made payable to 'North Ayrshire Council'. If your application is refused or granted for a shorter period than you applied, the fee will not be refunded or reduced.

What happens next?

When we have received your application and fee:

  • you will have to display a 'Notice of display' at, or near, the Premises
  • your application will be advertised on this website to allow members of the public to make any objections or representations

If there are no objections or representations, and if your Application is within the Council's Policy, the Application can be granted under 'delegated powers'. This means that the decision to grant the Licence is made by an officer with delegated powers.

If there is any adverse comment, the application must be referred to a Hearing of the Licensing Committee. You will be told about the Hearing and will be able to make representations in favour of your Application.

How long does the licence last?

If granted, the licence will last for 3 years, unless the Committee decides on a shorter period. Your Licence will state the date it expires. If you apply for renewal before then, you can continue trading (even after that date) for as long as it takes for the Council to deal with your renewal.

Does the licence have any conditions?

The licence will have the council's Standard Conditions. In some cases the council may apply special conditions appropriate to your particular circumstances.

Any conditions will be set out in the licence document you will be given. If these are broken, the licence holder can be charged by Police Scotland and the Licensing Committee can suspend the licence after a hearing. You will be invited to such a hearing and will be able to speak to the committee.

Please note: We follow National Fraud Initiative guidelines to protect against fraud.

Contact Licensing




01294 310000


Licensing Section, Legal Services, North Ayrshire Council, Cunninghame House, Irvine, KA12 8EE