What is backdated benefit?
Benefit is normally paid from the Monday following the date of claim. Backdated benefit is benefit paid to you for a period in the past when you were unable to claim because of certain personal circumstances.
Can I make a backdated claim?
If you want your benefit to be paid from an earlier date you must have good reason for not making a claim sooner. For example, if you:
- were given the wrong advice by a council officer
- were incapacitated
- suffered a bereavement
- were unable to manage your own affairs and didn't have an 'appointee'
- have language or reading difficulties and had no one to make the claim on your behalf
How far back can benefit be paid?
If you're of working age, your benefit can be backdated up to 1 month from your date of request.
If you're of pension age, your benefit can be backdated up to 3 months prior to the date of your claim.
Make a backdated claim
A request must be made using our online benefit application form, or by letter to us. Your request must explain why you didn't make a claim sooner. You must give us official supporting evidence, eg a doctor's letter, if you were ill.
We will automatically look at whether your claim should be backdated as part of our claim process. You don't need to do anything. We may ask for additional supporting evidence.
If you have an active claim and you would like to raise a backdate request you can use the backdate request form within 30 days from your date of claim:
make a backdate request
What happens next?
We'll make a decision to grant or refuse your request using:
- the information you provided
- any facts we have to support your claim.
We'll send you a letter explaining reasons for our decision. If we refuse to backdate your claim we'll tell you about rights of appeal.