North Ayrshire Council

Your library account

Access your library account online to find, reserve and renew items.

Login with your library card number and PIN.

Don't have a PIN? Ask your branch library.

Once you are logged in to your account, you can:

• view and manage your account and loan history
• search the catalogue
• reserve an item
• renew borrowed items
• set alert profiles for new items
• set loan due reminders

Visitors from other libraries will be able to access these services from People's Network computers.

Reset your PIN

1. Click reset your pin  
2. Enter your 8 digit library number (exclude any letters at the start) or the first 14 digits of your National Entitlement Card number
3. An email will be sent to the registered email address for your library account
4. Click the link in the email to reset your PIN

Search the catalogue

Search the library catalogue for books, including titles in languages other than English, talking books, CDs, DVDs and more:

• the main catalogue lists all the holdings of North Ayrshire libraries, including e-books
• the children's catalogue lists all the children's books and homework collections

Reserve items

Can't find the book or item you want? If it's in stock, or on order, you can reserve it and choose a collection point. We'll email you when it's ready to collect.

If we don't have the book we can request from other UK libraries or buy a copy.

If we have lots of requests for popular books, your name will be added to a waiting list.

To reserve a book:

• search the library catalogue
• tick the box beside the book you want and then click the 'Reserve Selections' button
• there is no charge to reserve an item

Renew an item

If an item has not been reserved by another borrower, you can renew your loan online or in branch.

Log in to your library account using your library card number and PIN and click the 'Renew' button next to any items you want to borrow for longer. If you don't have a PIN, you can get one from your branch library.

There is no charge to renew an item, but if you don't return or renew your items on time, you will need to pay a fine or late fee.

Borrowing items

Adults can borrow a maximum of 12 items from a combination of:

• 8 books
• 2 DVDs
• 4 CDs

Children can borrow a maximum of 6 items including books and talking books.

Children, over the age of 12, can choose to borrow the following as part of their 6 items:

• 2 CDs
• 2 DVDs

Overdue, lost, damaged items

Fines and fees can be paid in branch by cash or cheque. Over 60s and under 12s do not pay overdue fees.