Pest control

Birds and mammals

Rats and mice

Owners and occupiers of land have a responsibility to keep the land substantially free from rats and mice. Traps can be bought from hardware stores. If numbers are large, professional treatment is advised. Our Pest Control team investigates and, where necessary, treats premises and dwellings where there are infestations of rats and mice.

Bats

Bats are a protected species

Foxes

Foxes are not known to pose any significant threat to public health. It's not council policy to control foxes in any way. See our Urban foxes (PDF, 188kb) factsheet for more information.

Gulls

The council has no statutory duty to take action against gulls. Do not encourage gulls by feeding them or dropping food scraps. Dropping litter or food scraps is an offence and you may be liable to a penalty. Please read A Practical Guide to Living with Urban Gulls (PDF, 296kb).

Rabbits, squirrels and other birds

The council does not help to get rid of rabbits and birds. A private pest controller may be able to help. In some cases, we will provide rodenticide treatment for squirrels inside buildings.

Insect infestations

Insect infestations tend to be seasonal, (for example, wasps' nests). We receive, year round, complaints about other pests such as:

  • fleas
  • flies
  • cockroaches
  • beetles
  • mites
  • bedbugs
  • silverfish
  • other species which impact on public health

Some infestations can be treated with insecticides available from hardware stores, garden centres etc. Always follow the instructions and health and safety advice on the label. 

Pest Control Officers can carry out treatments, at a cost, or can be contacted for advice.

Ants

We don't provide ant powder.

Bees

Bees are not considered a pest, unless they pose a risk to people (swarming in a house or chimney). Contact local beekeepers (PDF, 10kb) who will take honey bees away.

Charges

PestFee
Rats/Mice (Domestic), also squirrels in domestic accommodation £55.80 + VAT = £66.96 for up to three visits
Insects (Domestic) £34.30 + VAT = £41.16 per treatment
Rats/Mice/Insects (Commercial Premises) £55.80 + VAT = £66.96 per visit
Wasp Nests/Bees £34.30 + VAT = £41.16 per treatment
Fumigations/Sprays for heavy infestations e.g. bedbugs, fleas £68.70 + VAT = £82.44 per visit

Your landlord may agree to pay the charge, so they should be contacted first.

Pay

Pay pest control invoice

More information

We will not enter a property without the householder, or their representative, present. Before treatment begins, we need a signed authorisation from you.

The time taken to treat insects can take a few minutes. Locating where rodents are coming from and laying poison traps will take longer and includes return visits.

Poisons and pesticides

All the poisons we use are approved by the Health and Safety Executive. If you have pets, we will only use poison bait where the pets can't get at it. We will provide a factsheet and return to remove any uneaten bait.

Pesticides are used in a form that minimises impact on the environment.

Contact us for advice, or to request an investigation or treatment.

Contact Pest Control

Email

environmentalhealth@north-ayrshire.gov.uk

Telephone

  • North Ayrshire Council Tenants 01294 310000
  • all others 01294 324339