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Payment, alteration and cancellation

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Pay commercial waste invoice

Please note: non domestic rates payable to the local authority do not include payment for trade waste collection and disposal.

If you have any queries regarding your invoices, please contact the Commercial Waste Team using the Invoice Enquiries form.

Cancelling or altering the service

Waste collection contracts are legally binding for a 12 month period. To cancel, one months notice in writing is required, no earlier than the second last month of the contract period.

If your company changes ownership it is the responsibility of the representative of the company whose signature appears on the Service Agreement, or their successor, to give the council 1 month notice of the date of changeover, and the name of the new owner. The company is liable for refuse collection charges until 1 month after we receive notification.

A new owner must sign a new Service Agreement. If payment is not received within 6 weeks of invoice date, the service will be withdrawn. We have the right to recover any outstanding amount owed.

Amendments to any contracted service must be agreed in advance with the Council.

If you would like to make changes to your collection service, please contact the Commercial Waste Team using the Service Changes form.