north-ayrshire.gov.uk uses cookies which are essential for the site to work. We also use non-essential cookies to help us improve our websites. Any data collected is anonymised. By continuing to use this site, you agree to our use of cookies. Find out more about cookies

Payment, alteration and cancellation
Home   Bins, litter and recycling   Commercial Waste and Recycling   Payment, alteration and cancellation

Payment, alteration and cancellation

Pay online

Please note: due to essential maintenance no payments can be made on Sunday 12 September between 3.30pm and 5.30pm.

Pay commercial waste invoice

Please note: non domestic rates payable to the local authority do not include payment for trade waste collection and disposal.

Cancelling or altering the service

Waste collection contracts are legally binding for a 12 month period. To cancel, one months notice in writing is required, no earlier than the second last month of the contract period.

If your company changes ownership it is the responsibility of the representative of the company whose signature appears on the Service Agreement, or their successor, to give the council 1 month notice of the date of changeover, and the name of the new owner. The company is liable for refuse collection charges until 1 month after we receive notification.

A new owner must sign a new Service Agreement. If payment is not received within 6 weeks of invoice date, the service will be withdrawn. We have the right to recover any outstanding amount owed.

Amendments to any contracted service must be agreed in advance with the Council.