Who can make a new claim for Housing Benefit?
You can only make a new claim for Housing Benefit if you:
- have reached State Pension Age
- live in supported, sheltered or temporary accommodation
Otherwise you should apply for Universal Credit if you need help with your housing costs.
If you’re single and have reached State Pension age
You can make a new claim for Housing Benefit.
If you’re over State Pension age and live with your partner
You can make a new claim for Housing Benefit if any of the following apply:
- you and your partner have both reached State Pension age
- one of you has reached State Pension age and started claiming Pension Credit (for you as a couple) before 15 May 2019
- you’re in supported, sheltered or temporary housing
If you’re over State Pension age and have an existing claim
Your existing claim will not be affected if, before 15 May 2019, you:
- were getting Housing Benefit
- had reached State Pension age
It doesn’t matter if your partner is under State Pension age.
If your circumstances change and your Housing Benefit is stopped, you cannot start getting it again unless you and your partner are eligible to make a new claim.
You can apply for Universal Credit if you’re not eligible.
If you’re in supported, sheltered or temporary housing
You can make a claim for Housing Benefit if you're living in:
- temporary accommodation, such as a B&B arranged by North Ayrshire Council
- a refuge for survivors of domestic abuse
- sheltered or supported housing (such as a hostel) which provides you with ‘care, support or supervision’
If you do not get ‘care, support or supervision’ through your supported or sheltered housing, you can apply for Universal Credit to help with housing costs.
You can still apply for a Council Tax Reduction even if you do not qualify for Housing Benefit.
Housing Benefit helps tenants, on a low income, pay all or part of their rent.
Types of Housing Benefit
There are 2 types of housing benefits:
- rent allowance – if you rent from a housing association or private landlord
- rent rebate – if you rent from North Ayrshire Council
If you rent from a private landlord visit our Local Housing Allowance page.
Who qualifies for Housing Benefit?
To qualify you must:
- be on a low income
- occupy the property as your home
- be the person responsible for paying the rent
How much benefit will I get?
If you're of working age, how much benefit you get depends on:
- your circumstances
- how much rent you're due to pay
- the number of bedrooms you need
Housing Benefit rules allow 1 bedroom for:
- every adult couple (married or unmarried)
- any other adult aged 16 or over
- any 2 children of the same sex under 16
- any 2 children regardless of sex under 10
- any other child
- a carer (or team of carers) who don't live with you but provide you or your partner with overnight care
This is known as the size criteria measure.
Apply for Housing Benefit
You'll need evidence to support your claim (PDF, 134kb).
Upload additional evidence
For help or information, please contact us.
Please note, if you:
- are married, in a civil partnership or living with a partner, you can only make 1 claim for both of you
- live with other people, who you share the cost of the rent with you, you can claim benefit - this will only be calculated on your share of the rent
- are away from home for a period of time we may still be able to help, see the away from home rules (PDF, 249kb)
To work out Housing Benefit entitlement we look at:
- all the money you and your partner have coming in - eg earnings, benefits, tax credits, pensions
- savings (PDF, 19kb) you and your partner have
- your circumstances
Payment calendar of Housing Benefit by Bacs (PDF, 129kb).
What if the amount of benefit I'm entitled to isn't enough?
If the amount of benefit you're entitled to isn't enough to pay your rent, we may offer you Discretionary Housing Payment.
Fair Processing Notice
The Council is under a duty to protect the public funds it administers. Thus, we may use the information you have provided for the prevention and detection of fraud.
We may also share this information with other bodies responsible for auditing or administering public funds for these purposes.
For more information on the National Fraud Initiative you can contact: