Home   Roads and travel   parking   What is a Penalty Charge Notice?

What is a Penalty Charge Notice?

North Ayrshire Council employ Parking Enforcement Officers to enforce parking restrictions on roads and pavements and in some off-street car parks.

Parking Enforcement Officers can issue Penalty Charge Notices (PCN) to vehicles that do not comply with parking rules.

PCN - parking fine

A PCN shows the following information:

  • the date and time of the contravention
  • the place the parking contravention took place
  • reason for issuing the notice

Cost of PCN

PCNs are set at £100.

If paid within 14 days from the date on the notice the PCN is discounted by 50% to £50.

Non-payment of PCNs issued by North Ayrshire Council Parking Enforcement Officers will incur a 50% surcharge and be passed to Sheriff Officers for debt recovery.

Revenue from the issue of PCNs will be used to maintain the service. Any surplus will be used for traffic related projects.

Pay, appeal, or view a PCN

To pay, appeal, or view details of a PCN, you will need:

  1. the vehicle registration number
  2. the PCN number - this is printed on the PCN and starts with 'NA'.

Pay a PCN

Alternatively, use a smart phone camera to scan the QR code printed on the PCN to navigate to the payment page. There may be a delay, of between 1 to 2 hours, from issue of the PCN to activation of the QR code.

Pay over the phone

Pay with a debit or credit card by calling 03300 889114 (this is an automated service).

Pay by post

Please do not send cash.

  1. Make cheque or postal order payable to 'North Ayrshire Council'
  2. Write the PCN number on the back of the cheque or postal order
  3. Mail to: North Ayrshire Council, PO Box 352, Sheffield, S98 1YE

Please note: once a payment has been made, you will not be able to make and appeal. No refund will be given.

Appeal a PCN

If you think a PCN has been issued incorrectly, you may make an appeal.

Appeal a PCN

Appeal by post
  1. Quote the PCN number on all correspondence
  2. Mail to: North Ayrshire Council, PO Box 352, Sheffield, S98 1YE