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Complaints and feedback

Make a complaint

Find out how to make a complaint and what will happen once we know you are dissatisfied

Make a suggestion

Your suggestions can help shape and improve the service you receive

Complaints performance and improvements

Find out how we have been dealing with your comments, complaints and suggestions

Health and Social Care Partnership (HSCP) comments and complaints

How to make a comment or complaint about the HSCP

Give us a compliment

If you're happy with the service you've received from North Ayrshire Council please let us know

Management of Unacceptable Contact Policy (PDF, 153kb) 

Information on how we define and manage unacceptable customer contact