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Guidance

Taxi and Private Hire Vehicle Inspections guide

Updated 16 May 2025

Note: To see tables in full, select the landscape layout option.

Introduction

North Ayrshire Council is the "Licensing Authority" for North Ayrshire under the Civic Government (Scotland) Act 1982 and is responsible for licensing:

  • vehicles to be used as "Taxis" and "Private Hire Cars"
  • their drivers.

The Council is legally prohibited from granting a Licence for a vehicle if it is not satisfied that the vehicle is both suitable and safe for use under the Licence.

To comply with licensing conditions, operators are required to present their vehicles to North Ayrshire Council’s Transport Hub for inspection on an annual or six-monthly basis.

The purpose of this document is to provide guidance for the Taxi and Private Hire vehicle operators within North Ayrshire and to outline the standards expected for the vehicle inspection. These are carried out by North Ayrshire Council’s Transport Hub at the West Byrehill Workshop, Kilwinning.

Vehicle inspections for "Taxis" and "Private Hire Cars"

Inspections are required in addition to the MOT test and must take place annually, unless the vehicle is older than 5 years old, where inspections will be conducted every 6 months.

Vehicles can be booked for annual or six-monthly inspections by contacting the Council’s Licensing Office. When booking, the operator will need to produce:

  1. the DVLA Registration Document ("V5")
  2. The Insurance cover-note or Policy
  3. If the vehicle has one, the MOT Certificate (under Road Traffic Act, Section 47, a "Taxi" needs an annual test after the first year since its First Registration, which is different from the rule for a "Private Hire Car" where the MOT requirement arises after the third year).

The Garage Inspection test is required to ensure that licensed vehicles are being maintained to a high standard and fit for use as "Taxi" or "Private Hire Car" vehicles. It is to a higher standard than the MOT test.

The test should not be used to identify faults or as a means to bring the vehicle up to the required standard. Vehicle operators should not presume that, if the vehicle has or can pass a standard MOT test, that it will pass the Council test, or that if vehicle has an MOT Certificate but fails the Council test, the Council test has been conducted wrongly.

The vehicle condition required to pass the Taxi and Private Hire Car vehicle inspection is higher than that of a MOT test. The list of standards required is set out below (see "Inspection Standards"), but the rule of thumb is that any area within a MOT inspection where a “pass with minor advisory” is awarded will result in a failure. "Pass with Minor Advisory" will alone cause a "fail" of the Taxi/PHC Section 10(2) inspection. The Licensing Committee on 16 May 2018 remitted to the Solicitor (Licensing) and Corporate Transport Manager to amend further the detailed wording of the Inspection Standards in light of changes to the MOT Standards.

The inspection will extend beyond assessing the mechanical condition, and will also cover bodywork condition, cleanliness and suitability to operate as a "Taxi" or "Private Hire Car".

All vehicles will be road-tested to ensure that systems and component parts function properly, and that the vehicle does not display symptoms indicating serious or otherwise undetected faults, for example steering and suspension. Taxis will undergo a combined meter and road-test over a pre-determined route from the Testing Station to the meter markers and return.

Testers responsible for inspecting vehicles are experienced professionals and are trained as DVSA Nominated Testers. They are required to use their judgement when conducting an inspection to determine the suitability and safety of vehicles inspected.

The inspection process

The Council's garage has facilities to enable the operator to view the inspection while it is in progress. Operators are encouraged to use these facilities so that, if there is a dispute about a defect, the tester can show it to the operator. Testers will explain defects and advise on the other areas of concern, but any disputes as to the test outcomes and failures should be directed to the Workshop Team Manger in the first instance.

Disputes

If a dispute is not raised at the time, it is possible that the tester will not be available. If a re-test is booked, the operator would have to pay a further booking fee even if the original test outcome is disputed. A dispute will only be considered if the vehicle remains at the Council's Transport Hub pending resolution of the dispute. If a vehicle is removed from there and later re-inspected, the Council does not know that the vehicle has not been repaired or altered in the interval. DVSA has no involvement in setting these higher standards, so any challenge to a decision under them will be dealt with by the Authority, not DVSA.

After the inspection

If the vehicle inspection results in a failure, it is the responsibility of the licence-holder to arrange any remedial work prior to being presented for a re-test.

In addition to the annual / six-monthly inspections, spot-checks on vehicle condition may be conducted periodically by an authorised officer of the licensing authority, or by Police, any of whom can remove licence plates and instruct remedial work to be carried out.

In such a circumstance, the vehicle must be represented to Transport Hub at West Byrehill, Kilwinning before approval and return of licence plate will be granted.

Inspection standards

Taxis and Private Hire Cars, will be inspected using both:

  • the current MOT Inspection Manual – Private Passenger and Light Commercial Vehicle Testing (Class 4) and
  • the "Additional Inspection Criteria" set out below.

Additional inspection criteria

Lights and electrical system

Lights and electrical system reasons for inspection failure
InspectionReason for failure
Check operation of reversing lightsLights not working. Insecure, cracked lens. Insufficient illumination, water penetration or wrong bulb fitted. Must operate automatically on opening and closing any passenger door (if fitted)
Check operation of spot lights (if fitted)Lights not working. Insecure, cracked lens. Insufficient illumination, water penetration or wrong bulb fitted. Must operate automatically on opening and closing any passenger door (if fitted)
Check operation of courtesy lightsLights not working. Insecure, cracked lens. Insufficient illumination, water penetration or wrong bulb fitted. Must operate automatically on opening and closing any passenger door (if fitted)
Check battery and terminalsInsecure, leaking Corroded terminals
Check engine wiring wearWiring bared or not secure. Signs of chafing

Drivers compartment and controls

Drivers compartment and controls reasons for inspection failure
InspectionReason for failure
Check driver compartment is clean and in good conditionDirty/dusty. Contains any rubbish. Contains any items likely to interfere with the proper control of the vehicle
Check condition and security of driver’s seat & passenger seatsSeat insecure or structurally weakened. Padding or covering is seriously deteriorated. Seat belts must be operational and in good condition (not structurally weakened)
Check seat adjustment mechanismInsecure, ineffective
Check steering wheel and drivers controlsControls inoperative, ineffective, insecure. Damage to steering wheel. Movement between shaft and steering wheel. Excessive radial movement at top of steering wheel. Excessive steering shaft end float
Check HornSound emitted not loud enough to be heard by another road user or pedestrian
Check Speedometer operationNot working. Clearly registering incorrectly
Check the operation of heater and demist fanHeater doesn’t emit heat. Ventilation not supplying adequate airflow to windscreen or car interior Insecure vents
Operation of fuel and temperature gaugesBoth gauges must work

Steering, drive and suspension

Steering, drive and suspension reasons for inspection failure
InspectionReason for failure
Steering assembly for damageAny sign of damage is unacceptable
Steering assembly for wear and leaksSteering must be positive and free from wear and leaks
Clutch slip / drag / judder (or kick down and change speed operation on automatic)Must perform to manufacturers guidelines
Prop shaft / drive shafts and gaiters for security. Signs of wear and leaksExcessive play or leak unacceptable, Gaiters insecure or deteriorated to excess
Gearbox operation. All gears must work / engageAll gears must be easily selected. Gear stick must be secure
Transmission / axle noiseExcessive noise unacceptable

Wheels, tyres and brakes

Wheels, tyres and brakes reasons for inspection failure
InspectionReason for failure
Check tyre type/sizeIncorrect type or size (as per manufacturer's standard specification)
Check tyre conditionTread depth is less than 2.00 mm. across 75% of the centre width of the tyre For the other 25% of the width, the tread must be visible (Unless it is a tyre defined as a raised tread shoulder).
Check wheelsWheels different from manufacturer's specification. Any obvious damage to wheel or rim
Condition of spare wheelDamaged and unsatisfactory for road use
Space Saver tyresSlim / space saver type tyre must be to manufactures specification
Tyre inflation devicesSpare tyre may be replaced by an approved specified inflation system
Wheel trimsAll wheel trims must match. Fail if damaged or missing
Condition of tools (if fitted)Must carry manufacturers wheel brace (or acceptable alternative) and jack or B.S alternative. (Jack and wheel brace not required if the vehicle is not fitted with a spare wheel)

Fuel and exhaust system

Fuel and exhaust system inspection reasons for failure
InspectionReason for failure
Check fuel tanksNot original manufacturers equipment Leaking or insecure. Tank condition, free of excessive corrosion
Check (all visible) fuel system componentsOverflowing, Leaking Fuel accumulating in/on any fitting or receptacle
Check exhaust systemInsecure, leaking / “blowing”, excessive corrosion. Not standard specification
Smoke emissionFailure to meet specified standards per vehicle type

Vehicle cleanliness/appearance/structure

Vehicle cleanliness/appearance/structure reasons for inspection failure
InspectionReason for failure
Check bodywork security/conditionBodywork damage. Bodywork extensively corroded
Check paint finishDifferent colours/shades. Not to a uniform finish. Surface deficiencies i.e. paint runs, peeling. Scratched to the metal. Broken paint surface
Check external cleanlinessDirty/dusty exterior
Check vehicle undersideNot free from road dirt (Weather conditions will be taken under consideration). Excess grease or oil
Check engine compartmentDirty, Greasy, Oily. Insecure components. Any leaks
Check passenger compartment is clean and in good conditionDirty/dusty. Contains any rubbish
Check interior upholstery for security, cleanliness and conditionUpholstery, trim or headlining is dirty, missing, insecure, torn or in such a condition as to soil clothing or adversely affect passenger comfort
Ramps and steps for disabled accessIncorrectly/unsafely stowed, insecure, not in good condition, unstable
Check roof mounted “Taxi” sign (doesn’t apply to P-H vehicles)Absent. Insecure. Fails to illuminate. Lettering missing / illegible
Check front and rear “Taxi” plate (Rear only for P-H vehicles)Not displayed. Different. Not secure (plates must be secured to the bodywork, not in front or rear window). Taxi / P.H. stickers incorrectly positioned

Doors, windows and visibility

Doors, windows and visibility reasons for inspection failure
InspectionReason for failure
Check operation of door opening mechanismsInoperative, defective. Door seals damaged/ missing
Condition of front and rear wiper bladesMust effectively clear screen. Must operate on all settings
Check windows (including view to front and rear)Not made of safety glass. Crack, scratch or surface damage, which impairs the drivers vision to the front and rear
Window-Tinting (all windows, including the rear and side windows)Any degree of tinting is a reason for failure, except where pre-installed by the vehicle's manufacturer
Window obstructionAll windows (including side windows) must be completely unobstructed, see exception details below

Meter testing

Meter testing reasons for inspection failure
InspectionReason for failure
Check Taximeter (where fitted), lights, seal and calibrationIncorrect specification. Missing or broken seal. Failure to illuminate. Fails road test. Defective

Approved and non-approved additional extras

Approved and non-approved additional extras reasons for inspection failure
InspectionReason for failure
Check fire extinguishersAbsent. Not easily accessible. Not properly secured. Discharged or lack of pressure charge. Damaged. Last maintenance check in excess of 12 months. Not conforming to BS 5432
Estate type vehicles onlyDog guard type device not fitted

Road test

Road test reasons for inspection failure
InspectionReason for failure
SteeringVehicle veers, pulls or steers to left or right when travelling on the straight
SuspensionThe vehicle rolls uncontrollably when driven. Shock absorbers don’t function properly Noise is experienced indicating a serious or otherwise undetected system defect
BrakesThe vehicle veers or pulls to the left or right whilst stopping. Vibration or noise is experienced indicating serious or otherwise undetected system fault
Road WheelsVehicle judders or vibration or noises experienced indicating serious or otherwise undetected defects