Website disclaimer
You do not have to give us any personal data or private information about yourself to browse our site. You will be asked to provide some personal information if you wish to register with the website or carry out an online communication or payment. Please refer to the Council's Privacy Statement for further information onto how we will look after your information.
The Council may use anonymised content of communications in order to review & improve the content of the North Ayrshire Council website and our overall service to the public.
Any emails received by the Council will be subject to monitoring. Completion of any application or form obtained from this website, or the return of such to The North Ayrshire Council shall not imply the grant of any consent of license by the Council, nor shall it be deemed to create contractual relationships in every case.
Use of cookies by the Council website
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information such as visitor numbers and most popular pages.
You may delete and block all cookies from this site. We use cookies for traffic analysis (Google Analytics), to enable video player preferences (Able, YouTube), and for our GIS (Mapping) systems. All information, including IP addresses, is gathered anonymously.
Details of the cookies we use on our site are shown in the table below:
Cookie | Name | Purpose | More Information |
---|---|---|---|
North Ayrshire Council | cookieConsent | This cookie keeps track of the user's consent regarding cookies on this website. | |
Google Analytics | _ga, _ga_0WG9FBG6B9 | These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile reports and to help us improve the site content and usability. The cookies collect information such as the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Google Analytics information |
Online Planning Report it online | JSESSIONID | This cookie ensures the correct function of our online Planning and Report it online Applications, and it is deleted when you close your browser. | Eplanning Scotland |
Granicus online Council Tax forms | APP_LANG, AWSALB, AWSALBCORS, PHPSESSID, SESSIONCHECK, SimpleSAMLSessionID, localtime, product | These cookies ensure that our Govtech (Granicus) Council Tax forms can function properly. | Granicus cookie Statement |
Able Video Player | Able-Player | This cookie keeps track of user video control preferences. | |
YouTube | PREF, YSC, __Secure-YEC, VISITOR_INFO1_LIVE, VISITOR_PRIVACY_METADATA, | These cookies are set via embedded YouTube videos. They register anonymous statistical data on, for example, how many times the video is displayed and what settings are used for playback. No sensitive data is collected unless you log in to your Google account, in that case your choices are linked with your account, for example if you click "like" on a video. | How Google uses cookies – Privacy & Terms – Google |
NEC Housing Online | SSRVAUTHENTICATION, SSRV_IDLESESSION, ORG_LANG | These are used to identify when a Client has logged into the system, when the system will automatically log out due to Client inactivity, and to control the display of information on screen |
Should you wish to opt out of being tracked by Google Analytics, you can download an add-on for your browser, or choose to reject cookies on our pop-up cookie banner.
Our cookie message
You may see a pop-up message about cookies when you first visit north-ayrshire.gov.uk. We store a setting in your browser (called local storage) so that your browser knows you’ve seen it and knows not to show it again.
You can find out more about local storage here.
Opt out of Cookies
We recommend you allow the cookies we set by this website as they help us provide a better service and make our website easier to use. If you wish to accept cookies, select 'Accept additional cookies' from the pop-up banner. If you don't want to receive cookies from this website, select 'Reject additional cookies'.
You can also manage cookies in your browser. Select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.
Under settings you can also delete individual cookies or any cookies that your browser has stored.
To find out more about cookies, including which ones have been set on your machine and how to manage and delete them, visit www.allaboutcookies.org.
Embedded Third-party Content
Our website may include embedded YouTube videos, which may collect personal data such as your IP address and browser details when loaded. YouTube (owned by Google) may also place cookies on your device for purposes of analytics and personalized advertising.
By accepting our additional cookies, you consent to YouTube's collection and processing of your data, as outlined in their Privacy Policy. If you do not wish for YouTube to collect this data, you can choose to opt out of additional cookies.
Please note, we do not control how YouTube uses your data, and we recommend reviewing their privacy policy for more information.
Search Engine
Our site search is based around the Contensis-React search solution. The search is connected directly to the Contensis web server, and its index is completely independent from any web-based search engine. No information is passed onto third parties.
Conditions of Use
All information and services hosted by and derived from this website are available to users subject to the 'appropriate use' and other provisions contained within the Computer Misuse Act 1990.
Copyright
Unless otherwise stated, all material on this website is copyright of The North Ayrshire Council. Such material may be viewed, or copied and distributed to third parties provided that the source of the material is clearly acknowledged. Copyright will subsist in all reproduction of materials obtained from this website.
Content Disclaimer
While every effort is made to ensure that the information contained within this website is accurate, The North Ayrshire Council do not warrant the accuracy of any materials on the site and accepts no responsibility or liability for any claim, loss or damage whatsoever however caused (including claims relating to disruption or damage of the user's data or computer system) whether arising from the use of information contained within the site, or accessed through the website. All users should utilise a recognised anti-virus program on material obtained from the Internet. All material on the website may be updated or modified from time to time without public notice.
The terms and conditions apply only to the North Ayrshire Council's website at www.north-ayrshire.gov.uk. Links within this site to other websites are not covered by this policy and you should check the terms of the privacy policy of those other websites for their terms.
The North Ayrshire Council is not responsible for the content of external websites.