Skip to main content

Cookies on North-Ayrshire.gov.uk

We use some essential cookies to make this website work.

We'd like to set additional cookies to understand how you use North-Ayrshire.gov.uk, remember your settings and improve government services.

View cookies

Guidance

Information on taxi licences

Updated 01 July 2024

Note: To see tables in full, select the landscape layout option.

The purpose of these notes is to give some help to anyone applying for the grant or renewal of a taxi licence. If, after reading, you need more information or help, please contact the Licensing Team at:

These notes set out how the application is dealt with and the policies of North Ayrshire Council. They are not intended to give any interpretation of the law or what your own business requirements may be. You are recommended to go over this with your own solicitor or adviser.

Taxi Licensing is dealt with in the Civic Government (Scotland) Act 1982 in particular Sections 10 to 23 and Schedule 1 of the Act. These notes give some information on this but you, or your Solicitor, may not agree with this interpretation of what the Act says and so you should check this information out yourself.

What is a Taxi Licence?

There are two different classes of licences one for a taxi and another licence for a vehicle which operates as a private hire car. The difference between them is that only a taxi can pick up a passenger in a public place and it can, of course, be hired by a prearranged booking. A taxi has a roof sign, and a private hire car does not. It is a criminal offence for a private hire car to pick up a passenger in a public place unless they have previously been hired to do so. The taxis must also have a taxi meter which is set to the maximum fare scale agreed by North Ayrshire Council.

Zones and Numbers Limitation

The Act allows the Licensing Authority to set an upper limit to the number of taxi licences within their area and also to set different limits for different parts of their area. North Ayrshire Council operates with six zones, each with its own number limitation. These are:

  1. Irvine New Town Area, number limit: 105
  2. Ardrossan/Saltcoats/Stevenston, number limit: 85
  3. Garnock Valley, number limit: 20
  4. West Kilbride/Fairlie/Largs/Skelmorlie, number limit: 20
  5. Millport, number limit: 2
  6. Arran, number limit: 9

Most of the licences allocated to each of the zones have been granted. Any application for the grant of a further licence in any area could be out with the permitted numbers set by the Licensing Authority.

Duration of a Licence

When a licence is granted, this is for a period of three years, or one year, but this is conditional on it passing an inspection process. A reminder is sent to the licence holder that the vehicle must be inspected and that the Vehicle Registration Document, current MOT Certificate or Certificate of Roadworthiness, if appropriate, and the current Insurance Certificate must be presented to the Licensing Office for inspection. Provided the application form and the above documents are in order and the vehicle passes its inspection the licence continues.

The Licensing Authority deals applications for the renewals of existing licences and the Act makes a special provision for renewals. If an application for renewal is lodged before the expiry date of the current licence, then the vehicle can continue to operate under the old licence until the renewal is processed. The licence is cancelled on the expiry date if the renewal application has not been received. The licensing office would then contact the next person on the waiting list for a taxi licence to tell them that they can now apply for a licence.

Vehicle Inspections

In order to ensure that the vehicles operating as taxis meet the standard set by the Licensing Authority they are inspected annually, or six monthly, whichever is appropriate. These inspections are carried out on behalf of the Licensing Authority and take place at the Garages of North Ayrshire Council at West Byrehill, Kilwinning and on the Isle of Arran. The inspection is more extensive than a MOT examination and covers all aspects of the taxi, for example, ensuring the fire extinguisher, required in terms of the licence, is fitted and that the taxi plate is correctly attached to the rear of the vehicle. On passing inspection a Certificate will be issued to the licence holder. This Certificate must be carried, within the licensed vehicle, at all times.

Vehicle inspections will also be required if a new vehicle is being substituted for the one currently licensed and this is done under a separate application process. A vehicle can be inspected on the roadside at any time by a Police Officer or an Authorised Officer of the Council. If it fails that check then the vehicle is immediately suspended and, after the defects have been repaired, it must pass a vehicle inspection before it can trade again.

Processing the Application

It is the licence holders’ responsibility to ensure that applications are lodged in time, however, to assist licence holders and as a courtesy, the Licensing Office issues a reminder to every licence holder approximately six weeks before their licence is due to be renewed and for each vehicle inspection. It is important that the necessary documentation - Vehicle Registration Document, Insurance Certificate, MOT if the car is over one year of age – is available if requested by the Licensing Office. Only original documents will be accepted. The applicant will be given a date and time for the vehicle inspection. The result of this will be given to the licence holder who will then know if a retest is required. Again, this must be booked and paid for at the Licensing Office. The reports of the tests will also be passed to the Licensing Office. If there are no adverse comments, with regard to the renewal, then it will be granted, and the new licence issued.

If there are any adverse comments, as a result of the information in the application form, or arising from the consultations, then the application must go to the Licensing Committee for consideration. This Committee cannot reach any decision which would mean that the licence would not be granted unless the applicant has had a chance to reply to the adverse reports. If the Committee decides that there needs to be a Hearing, then the applicant will receive a note of the adverse comments which are being considered. If an application is not granted, then there is a Right of Appeal to the Sheriff Court.

Insurance, MOT Certificate and Registration Document

It is essential that all vehicles have the appropriate insurance. An application may not be renewed unless this is produced to the Licensing Authority and if it is not submitted at each annual inspection, or at any other time it is requested by the Licensing Authority, the licence may be suspended. The insurance cover must allow the use of the vehicle for public hire for the conveyance of members of the public. The insurance certificate must be in the name only of the applicant, if it is a partnership then it must be in the names of the partners only.

An MOT Certificate must be obtained, and available if required for inspection, for all vehicles over one year of age.

The Vehicle Registration Document may be required by the Licensing Office when lodging the application form. It must also be produced to the vehicle examiner at the Vehicle Testing Station on the day of inspection. The document must be in the name of the licence holder.

Meter Calibration

Every taxi must be fitted with a meter calibrated to the scale of fares set by the Licensing Authority in terms of the Act. The appropriate Calibration Certificate must be exhibited with all new vehicles applied for and on each occasion the fare scale is amended. The operator is not permitted to trade without a calibrated meter. The meter must be sealed at all times. These fees are for the processing of the application and not for the grant of a licence. If a licence is refused or if the applicant withdraws it, the fee is not returnable.