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Guidance

Taxi and Private Hire Car Booking Office Licence Conditions

Updated 02 June 2025

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Introduction

This licence is granted subject to the following three Conditions. If the licence holder does not comply with these Conditions, then he/she/they may be asked to appear at a Hearing before the Licensing Committee of North Ayrshire Council which could result in the licence being suspended or otherwise impact on renewal of the licence. Breach of these Conditions may result in criminal prosecution.

Condition 1

A record must be kept by the licence holder of every booking for the hire of a relevant vehicle taken at the relevant premises.

Condition 2

A record must be kept by the licence holder of a) the registration number of the vehicle which was hired as the result of a booking taken at the relevant premises, and b) the name of its driver at the time for that hire

Condition 3

The licence holder shall take all reasonable steps so that any booking taken at the relevant premises from members of the public for the hire of a relevant vehicle results in the hire of a vehicle which is:

a) a relevant vehicle

b) being driven by a person who holds a licence granted under Section 13 of the Civic Government (Scotland) Act 1982 and that licence is in effect

Definitions

In this Licence and these Conditions:

  • “Relevant Vehicle” means a vehicle in relation to which a taxi licence or private hire car licence has been granted in terms of Section 10 of the Civic Government (Scotland) Act 1982 and that licence is in effect
  • “Relevant premises” means the premises which are the subject of this licence
  • “Taxi and Private Hire Car Booking Office” means premises used for the carrying on of a business which consists to any extend of the taking of bookings, by any means of communication, from members of the public for the hire of a relevant vehicle