north-ayrshire.gov.uk uses cookies which are essential for the site to work. We also use non-essential cookies to help us improve our websites. Any data collected is anonymised. By continuing to use this site, you agree to our use of cookies. Find out more about cookies

New Online e-Payments and Cashless Catering System for Schools
Home   News   New Online e-Payments and Cashless Catering System for Schools

New Online e-Payments and Cashless Catering System for Schools

Posted on 5 Oct 2021
NAC logo

We are excited to announce that on the 18th of October we will be changing our catering and school payment IT systems.  You may be aware that school dining is cashless, and we use an e-payment system for paying for all snacks and meals.  Parentpay is the current provider, but this will change to iPayimpact from October. 

iPayimpact can be used to purchase school meals and snacks but will also be used for trips, events, tickets, and the school shop so that the entire school is cashless. You can access this through a desktop PC, tablet, or a mobile phone enabling you to review payments, purchase history and current balance anytime, anywhere. 

We are also introducing a new pre-order system for all school meals and to access this you will need to sign up for iPayimpact.

The pre-order system allows you to purchase items from your school canteen using your mobile phone or the online portal.  

More details on these systems will be issued to parents and carers soon.

As part of the change, we will also be introducing a new pupil identification method for catering within our Secondary Schools - Facial Recognition. This is a safe, secure, and contactless method of identifying the pupil at the till.

The optional facial recognition system will be used for authenticating all secondary school pupils that require access to school meals and/or snacks, including those eligible for free school meals. Young people can opt out of using facial recognition.

Our Data Privacy Notice can also be found here.

If you wish to access meals/snacks (free or paying) or make any purchases from the school e.g., trips, tie etc you must register for an iPayimpact account.

Councillor Jim Montgomerie, Cabinet Member for Green New Deal and Sustainability, said: “After the October school break we will be changing to a new provider, however, the service will remain the same for all our children and young people. Anyone with a balance on their current ParentPay system will have it transferred automatically to the new IPay system.

“The pre-order function should make the lunch service quicker and reduce queuing time for pupils. It will also ensure that children get the menu item(s) of their choice.

“The added benefit of the optional facial recognition element will mean the payment of snacks and meals in school will be more secure and faster.”

Should you have any questions on the above, please do not hesitate to contact the Facilities Management support team at the following address: mailto:onlinecashlessqueries@northayrshirecouncil.onmicrosoft.com