Home   News   Council urge residents to do their bit to help our bin collection staff

Council urge residents to do their bit to help our bin collection staff

Posted on 30 Mar 2020

THE Council has confirmed household bin collections are continuing to run as normal – and have urged residents to play their part.

Like all organisations, resources are being stretched but the Council took early steps to redeploy staff from other areas to cover absences to ensure the waste collection service was maintained.

And residents are reminded to leave bins out from 7am on the day of collection – this is to ensure that all bins are collected, as the service may not have the capacity to make a return visit until the next scheduled collection date.

Residents who are on an assisted collection (or ‘pull-out’ service) will continue to get the same service and nothing will change for them. Those on that service should contact us in the unlikely event that their bin is missed.

Councillor Jim Montgomerie, Cabinet Member for Place, said: “Like other organisations, our Waste Service’s staffing levels have been affected by the Coronavirus crisis.

 “I understand Councils up and down Scotland have experienced disruptions to bin collections as a result of the pandemic and I’m really proud of our team for how they have managed to maintain operations.

 “I am hugely grateful to all of our essential workers, including our bin collection and disposal staff, who are keeping frontline services running. Their resources are being stretched and stretched and we have to be realistic about what they can do just now.

 “We would please ask residents to help us out by having their bins out by 7am as we can’t guarantee we will be able to return before the next scheduled collection date if bins are not left out promptly.

 “We all have to take responsibility and accept that services will be affected at this time but, if we work together, we can provide a service that meets our residents’ needs during these testing times.

 “We would also remind households to follow the national guidance in terms of dealing with their waste where they are self-isolating. “

If you are self-isolating please think about securely storing personal waste such as used tissues and disposable cleaning cloths in disposable bags.

The NHS Inform guidance is that these should be:


  • placed into another bag so that it is securely contained within two bags
  • tied securely
  • kept separate from other waste in your room
  • put aside for at least 72 hours before being putting in your usual external household waste bin

 Other household waste can be disposed of as normal.

 In line with national guidance, all Household Waste Recycling Centres have been closed temporarily during the current time, while the Special Uplift Service has also been temporarily suspended.