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Community hubs go live on Tuesday to help tackle Coronavirus

Posted on 20 Mar 2020

Local people and community groups are working hard to support their neighbours and the wider population during the Coronavirus (COVID-19) pandemic. To streamline their approach and ensure community help is delivered safely during the pandemic, the Council’s Connected Communities teams are set to launch a series of community hubs from next week.

Opening on Tuesday 24 March, the community hubs will operate in each of the 6 localities – North Coast & Cumbrae, Garnock Valley, Irvine, Kilwinning, Three Towns and Arran.

Their purpose is to be a local point of contact for community need arising from COVID-19, responding with advice, signposting, referral and tasking of local volunteers.

The hubs will not be open for the public to visit but will be a base for a coordination team to operate from.

Councillor Louise McPhater, Cabinet Member for Communities, said: “Our locality leads have now made contact with local resilience partners which include community associations, community councils and community responders to help expand our volunteering network during these unprecedented times.

“The opening of the six locality hubs will allow us to welcome local volunteers to join our locality hub taskforce where we can work together to support people in the community who need it most.

“So whether you are a driver who can assist with drop off runs and food parcels or someone looking to help run errands such as collecting prescriptions, doing doorstep drops or helping with dog walking or daily check in phone calls, our locality hubs want to hear from you via the contact details below.

“If you are part of an established community group already, please let your locality hub know what you are doing to help others and tell us what support your group needs or any local issues you identify but can’t tackle without our help.”

If you are not currently volunteering and want to get involved, please complete and submit the application form: https://www.surveymonkey.co.uk/r/Y9FQN3N and we will be in touch to advise the next steps.

None of the volunteers will be authorised or asked to go into houses. They will do ‘doorstep drops’ only. The public should be alert and remember to check for genuine callers. All approved locality hub volunteers will be issued with an ID badge.

Councillor McPhater added: “On behalf of the Connected Communities Team, I would like to thank everyone involved in volunteering for their help and support at a time of great need as we work hard to make the lives of others safer and better.”

To get involved, you can email communityplanning@north-ayrshire.gov.uk or call your locality community support hub using the contact numbers below:

Irvine - Fullarton   



01294 278207


Irvine - Vineburgh  



01294 317156




01294 310000


Three Towns


01294 310000


North Coast


01475 673309

01294 310000

Garnock Valley



01294 310000



01294 310000




01770 600533


Due to changes in advice from Government we have reshaped the operation of the Hubs in order to increase safety whilst still supporting our communities.

The Community Support Hubs will be open Monday – Friday between 10am and 1pm to receive phone calls. The answer machine will be on outwith these times and all messages will be picked up the following day.