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150 volunteers sign up to help as communities pull together

Posted on 6 Apr 2020

More than 150 local people have signed up to help community hubs in the fight to tackle coronavirus (COVID-19).

The volunteers will be on hand to assist North Ayrshire Council’s volunteering network, operating in each of the six localities – North Coast & Cumbrae, Garnock Valley, Irvine, Kilwinning, Three Towns and Arran.

The hubs have been established to provide an information service and signposting to statutory services while helping the Council and community teams to deliver food parcels and prescriptions to people in need. The hubs are not open for the public and work on a rota basis to keep to a minimal number of people.

Since launching last week, the community hubs have received over 1,300 calls from local people in need of support and the coordination teams have been working tirelessly alongside the passionate volunteers to meet the demand and provide a helping hand to those most in need during these challenging times.

Councillor Louise McPhater, Cabinet Member for Communities, said: “We are absolutely overwhelmed by the response of local people willing to do anything they possibly can to safely help the most vulnerable residents in our communities.

“With the support of our community locality leads, the volunteers are already playing a pivotal role in our efforts to tackle the challenges local people are facing during these unprecedented times.

“Although we have had a fantastic result so far, we would urge anyone else who is willing to help out to get in touch.

“So whether you’re looking to volunteer from home helping us with daily check-in phone calls to local residents for some much-needed human connection or helping our team of drivers to run errands such as collecting prescriptions and delivering essential items, we want to hear from you.

“And, for your reassurance, no volunteers will be authorised or asked to go into houses. There would be ‘doorstep drops’ only and we would urge the public to be alert and remember to check for genuine callers as all approved locality hub volunteers will be issued with an ID badge before going out into the community.”

Not everyone will be required to volunteer immediately as the hub coordinators will be working on a bank resource of volunteers to step in over the coming weeks and months.

If you are in need of help from our volunteers and would like to find out how your local community hub can help you, contact us now using the relevant hub telephone number below.

If you are not currently volunteering yet or are part of an already established community group and want to get involved, you can call your local hub directly using the telephone number above.

Alternatively, email communityplanning@north-ayrshire.gov.uk or visit the website here where you will find an online application form.

Locality Community Support Hub Telephone Contacts

Irvine - Fullarton



01294 278207


Irvine - Vineburgh



01294 317156




01294 313593


Three Towns


01294 475900


North Coast


01475 673309


Garnock Valley





01294 554699




01770 600532


Most hubs can be contacted by telephone from Monday to Friday between 10am and 1pm. Arran will operate from 9am to 7pm. Irvine Fullarton and Irvine Vineburgh will operate longer hours. The answer machine will be on out-with these times and all messages will be picked up the following day.