North Ayrshire Council aims to provide tenants with relevant and up to date information about the housing service.
Tenant Chat
The Tenant Chat E-Magazine is our new and fully digital magazine which is issued quarterly via email. Each edition is packed full of Housing and relevant news, if you would like to receive a copy please email the Tenant Participation Team.
Newsletters can be translated on request. They are available in formats such as Braille, audiotape or large type.
Applicant newsletter
A yearly update for applicants on the North Ayrshire Housing Register.
Tenant handbook
The Tenant Handbook (PDF, 3.56mb) contains tenancy and service information.
Please note: the tenant handbook may not be fully accessible to all. If you require a printed version please contact the Tenant Participation Team: email: tenantparticipation@north-ayrshire.gov.uk, Telephone: 01294 324869
Community safety road shows
We hold road shows, with partner agencies, before the Multi Agency Problem Solving Group arrive to work in a specific area.
Leaflets
The Communication and Information Improvement Group approves leaflets with the 'tenant tick'.
Conference and event reports
The Tenant Event working group sends delegates a post conference and event report.
Housing Services DVD
A DVD for new tenants helps people to prepare for the move to their new council home. It explains about services available and tenants' responsibilities.
Social Media
Facebook
Our Housing Services Facebook page keeps you up to date with what's new and what's happening with our service. Visit, and 'Like' the page, to get involved in local decision making.
Twitter
In June 2018 we launched the housing twitter page you can follow us @NAC_Housing.
T.V.
A television channel, for residents in most high flats, displays information on Housing Services.
Screens are installed in each of the area housing offices, Ardrossan Hostel and the Gypsy Travellers Site.
More information
The Scottish Housing Regulator provides reports, data and analysis about social landlords in Scotland.
