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Keeping tenants safe and secure

Public space CCTV

Community Safety at North Ayrshire Council has a network of public space CCTV cameras located throughout North Ayrshire.

Concierge service

Our concierge service operates 24 hours a day, 365 days a year, from the purpose-built reception area at the multi-storey flats in Irvine.

We provide:

  • around the clock resource to North Ayrshire Council tenants of the multi-storey flats in Fullarton, Irvine
  • a partial service for those in Saltcoats

Concierge services include:

  • smoke alarm monitoring and initial emergency response
  • door entry control - restricting access to residents and their family members, authorised visitors, contractors. The service keeps details/profiles of residents to help in dealing with the likes of doctors and care workers
  • intercom communication with residents
  • janitorial services - making sure blocks and their surroundings are clean and tidy
  • security patrols within Irvine High Flats

The concierge services achieved a Customer Service Excellence standard in 2009. This was re-accredited in 2012, 2015 and 2018.

Contact Fullarton Concierge Station

Public Space CCTV and Concierge Service

Telephone

01294 316670

Email

CCTVCS@north-ayrshire.gov.uk

Address

North Ayrshire Council ASB and Community Safety, 4th Floor East, Cunninghame House, Irvine, KA12 8EE