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Keeping tenants safe and secure

Public space CCTV

Community Safety at North Ayrshire Council has a network of public space CCTV cameras located throughout North Ayrshire.

Concierge service

Our concierge service operates 24 hours a day, 365 days a year, from the purpose-built reception area at the multi-storey flats in Irvine.

We provide:

  • around the clock resource to North Ayrshire Council tenants of the multi-storey flats in Fullarton, Irvine
  • a partial service for those in Saltcoats

Concierge services include:

  • smoke alarm monitoring and initial emergency response
  • door entry control - restricting access to residents and their family members, authorised visitors, contractors. The service keeps details/profiles of residents to help in dealing with the likes of doctors and care workers
  • intercom communication with residents
  • janitorial services - making sure blocks and their surroundings are clean and tidy
  • security patrols within Irvine High Flats

The concierge services achieved a Customer Service Excellence standard in 2009. This was re-accredited in 2012, 2015 and 2018.

Contact Fullarton Concierge Station

Public Space CCTV and Concierge Service


01294 316670




North Ayrshire Council ASB and Community Safety, 4th Floor East, Cunninghame House, Irvine, KA12 8EE

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