Public space CCTV
Community Safety at North Ayrshire Council has a network of public space CCTV cameras located throughout North Ayrshire.
Our concierge service operates 24 hours a day, 365 days a year, from the Public Space CCTV and Concierge Service’s office based in Irvine.
We provide a partial service for residents in Saltcoats High Flats, Lambie and O’Connor Court.
Concierge services include:
- smoke alarm monitoring and initial emergency response
- door entry control - restricting access to residents and their family members, authorised visitors, contractors. The service keeps details/profiles of residents to help in dealing with the likes of doctors and care workers
- intercom communication with residents
- supporting the Local Housing Office giving access to contractors carrying out maintenance and repairs within the blocks
The concierge services achieved a Customer Service Excellence standard in 2009. This was re-accredited in 2012, 2015 and 2018.