Public space CCTV
Community Safety at North Ayrshire Council has a network of public space CCTV cameras located throughout North Ayrshire.
Our concierge service operates 24 hours a day, 365 days a year, from the purpose-built reception area at the multi-storey flats in Irvine.
- around the clock resource to North Ayrshire Council tenants of the multi-storey flats in Fullarton, Irvine
- a partial service for those in Saltcoats
Concierge services include:
- smoke alarm monitoring and initial emergency response
- door entry control - restricting access to residents and their family members, authorised visitors, contractors. The service keeps details/profiles of residents to help in dealing with the likes of doctors and care workers
- intercom communication with residents
- janitorial services - making sure blocks and their surroundings are clean and tidy
- security patrols within Irvine High Flats
The concierge services achieved a Customer Service Excellence standard in 2009. This was re-accredited in 2012, 2015 and 2018.