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Keeping tenants safe and secure

Public space CCTV

Community Safety at North Ayrshire Council has a network of public space CCTV cameras located throughout North Ayrshire.

Concierge service

Our concierge service operates 24 hours a day, 365 days a year, from the Public Space CCTV and Concierge Service’s office based in Irvine.

We provide a partial service for residents in Saltcoats High Flats, Lambie and O’Connor Court.

Concierge services include:

  • smoke alarm monitoring and initial emergency response
  • door entry control - restricting access to residents and their family members, authorised visitors, contractors. The service keeps details/profiles of residents to help in dealing with the likes of doctors and care workers
  • intercom communication with residents
  • supporting the Local Housing Office giving access to contractors carrying out maintenance and repairs within the blocks

The concierge services achieved a Customer Service Excellence standard in 2009. This was re-accredited in 2012, 2015 and 2018.

Contact Public Space CCTV and Concierge Service


01294 316670




North Ayrshire Council ASB and Community Safety,
4th Floor East, Cunninghame House,
Irvine, KA12 8EE

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