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Overview of Health and Social Care Services

Our operating structure has been designed to ensure people receive the services when and where they need them. A screening system will signpost individuals to the services they need, meaning people don't have to wait for a full assessment if they don't need one.

This model will involve the creation of 3 teams:

  • Service Access - providing a single point of contact in each Health and Social Care Partnership area office.
  • Assessment and Enablement - following an enablement approach to maximise the potential to retain independence and to reduce reliance on longer term support.
  • Care Management and Review - ensuring service users have their needs and support plans reviewed regularly and provide a care management role to service users with complex and regularly changing needs.

How we assess you

We focus on what people can do rather than what they can't, looking at positive areas of people's life and involvement in the community that could benefit wellbeing, increase independence and reduce long-term dependence on services.

People will be encouraged to take an active role in completing their assessment. We offer support, advice and guidance through allocated social workers and our partners in advocacy.

Self-Directed Support

Self-Directed support provides people who need care with increased independence, greater choice and the ability to direct their own support. Services are flexible and tailored to needs.

Reablement

Reablement - intensive support (up to 12 weeks) to people who have, for example, suffered an accident or are recovering from illness.

Helping people regain and retain their independence leading to less dependence upon homecare services or long-term care.

Care for older people

To help people to retain their independence and remain in their homes for as long as possible, we have to change the way that services are provided, such as supporting the development of Reablement Services, increasing the uptake of Telecare and helping the growth of community based services and support.

Related Documents

Contact Health and Social Care Partnership

Email

contactus@north-ayrshire.gov.uk

Telephone

01294 317700 or 'Out of hours' 0800 328 7758

Address

HSCP offices