Home   Council & democracy   Strategies, plans and policies   Performance management strategy

Performance Management Strategy

Our Performance Management Framework continues to reflect 4 key stages: 

  • Plan 
  • Do 
  • Learn 
  • Act 

This shows how we continuously review our performance in order to improve our services. 

View the framework diagram (PDF, 136kb) and our Performance Management Strategy (PDF, 1.6mb)


Good performance management offers us many benefits, including: 

  • supporting our wider vision for North Ayrshire 
  • a culture of innovation and excellence 
  • driving continuous improvement 
  • helping the measurement of objectives and outcomes 
  • promoting accountability and transparency 
  • protecting and enhancing the reputation of the council 

The framework has clear links from individual employee performance to council wide and partnership performance.

It ensures that our performance is delivering on priorities and longer term outcomes.