An efficient planning service plays a key role in:
- facilitating sustainable economic growth
- delivering high quality development in the right places.
We are committed to continuous improvement. To ensure we are achieving this we check performance through:
- statistical returns
- customer surveys
- our Planning Performance Framework.
Planning Performance Framework (PPF)
Our Planning Performance Framework 2022 to 2023 captures key elements of a high performing planning service, such as:
- speed of decision making
- certainty of timescales, process and advice
- delivery of good quality development
- project management
- clear communications and open engagement
- an ‘open for business’ attitude.
For more information on theframework and to review reports from past years, visit the Heads of Planning Scotland website.
Feedback on the latest Planning Performance Report from the Scottish Government was reported to the Planning Committee in November 2023.