Update, April 9
If you have made or make a Subject Access Request (SAR) for your own information, you should expect delays in response times. We are diverting resources to help with other challenges.
The Information Commissioner’s Office has more information available on COVID-19.
Update, March 27
Making a request for information
With the ongoing impact of the Covid -19 virus and the pressure on us all to provide vital public services, North Ayrshire Council is continuing to adhere to the Freedom of Information (Scotland) Act 2002 (FOISA) legislation. As the days pass, this is challenging due to staff shortages, access to our buildings to obtain information (paper files) and the redeploying of our staff to essential/critical Services.
North Ayrshire Council continues to follow the advice from the Scottish Information Commissioner with regards to FOISA during this time and how to manage the requests and the expectations of our requestor’s.
Before progressing with your request we ask you to consider if you have searched our website for your information or if you could possibly postpone your request until such times as the Covid – 19 virus has subsided and our staff are back to business as usual.
Please be advised that due to the evolving nature of the COVID-19 pandemic it may be difficult to answer information requests within the normal time-scales. The Scottish Information Commissioner has temporarily increased the statutory timescale to 60 working days for FOI requests. We will endeavour to respond to your request, please note that we're working hard to ensure that resources are focused on delivering and supporting essential services.
If you would like to submit a request, we will do all that we can to obtain the information for you within the timescale of 20 working days. However, many of our staff are working from home or are not in their usual places of work and this may impact the collating of your information, making it difficult or impossible at times to source. The FOI Team will provide feedback to you should this be the case.
We will continue to take the advice of the Scottish Information Commissioner on FOISA requests and will update accordingly. Please see the Scottish Information Commissioners website for more information and advice.
Update, March 24
Please note that the Full Council meeting scheduled to take place on Wednesday, March 25, will now no longer go ahead.
Update, March 16
We are postponing all committee meetings in the short term, although Cabinet will be held on 17 March 2020 and a decision will be taken on the Full Council Meeting (scheduled for 25 March 2020) in the next few days.