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Business (COVID-19)
Home   Coronavirus (COVID-19)   Business (COVID-19)

Business (COVID-19)

There is a range of support and advise available to North Ayrshire businesses impacted by the Covid-19 pandemic. 

Details of each are included below:

Retail, Hospitality and Leisure Top-Up Grants

Guidance for sectoral businesses

Non Domestic Rates: Retail, Hospitality, Leisure and Aviation (RHLA) Relief

General Business Support

Small Accommodation Providers Paying Council Tax Fund (SAP-CTF) - Wave Three

This fund is now closed

Non Domestic Rates: Retail, Hospitality, Leisure and Aviation (RHLA) Relief

The 100% COVID-19 Retail, Hospitality, Leisure and Aviation (RHLA) relief will be extended for the whole of the 2021-22.

While there are no changes to eligibility from last year, an application will now be required for this relief in 2021-22.

Where the council deems your property eligible based on the information provided, this will be awarded and will appear in your Non-Domestic Rates bill for the Financial Year 2021/22 (subject to the Bill having being issued after the award, otherwise a revised Bill will be re-issued).

An application form is available below: 

Application form (Word, 31kb)

Application form (PDF, 74kb)

Please complete and submit your application by email to

Before submitting your application please read the privacy notice and schedule 1 and 2 of the regulations detailing the class of eligible property.

*Please note it may not be possible to have your relief awarded prior to your annual non domestic rates notice being issued for 2021-22. Once this is awarded you will receive an amended notice confirming your relief.

Retail, Hospitality and Leisure Top-Up Grants

Local authorities will administer the newly announced top-up grants and will be responsible for delivering the funding to eligible businesses. 

There is no application form for the top-up grants.  They will be administered via the Strategic Framework Business Fund (SFBF).  The Strategic Framework Business Fund closed on 22 March.  The final date for business who have been rejected to appeal is 9 April.

Top-up payments will be issued automatically to eligible applicants with your next four-weekly payment. Please note that some exclusions apply to the top-up grant (including B&B’s, Self-Catering, Caravan and Camping Sites, Funfairs, Theatres, Concert Halls, Sport Stadiums, Conference/Exhibition Centres and Visitor Attractions).

Guidance for Sectoral Businesses

The Scottish Government has published guidance for retailers and manufacturers to consider how people can safely return to work.

Guidance for the construction industry is expected soon.

The documents are among the first for a number of specific sectors. They have been developed in consultation with:

  • business
  • trades unions
  • regulators

They will provide advice on essential equipment and services needed to create the conditions for safer workplaces.

Companies are expected to undertake a robust risk management approach that has been developed and maintained through joint working with employees. This will offer assurances to workers when the time is right to return to work.

Working to the phased approach in the Scottish Government’s route map on easing lockdown, it details the steps required for businesses, acknowledging that some will face more complications when reopening than others, while also considering the impact on employees.

It is also acknowledged that the successful return to business will be highly dependent on positive customer behaviours. Therefore, customer guidance has been published and can also be used by retailers to inform their signage.

In addition, a joint statement by the Scottish Government, Police Scotland, Health and Safety Executive and local authorities has been issued on safe workplaces.

The following guides from the Health and Safety Executive provide useful sources of information:

General Business Support

Visit to access a range of business support services.

You can access the Scottish Government guidance below:

Coronavirus (COVID-19): manufacturing sector guidance

Coronavirus (COVID-19): retail sector guidance

Coronavirus (COVID-19): guidance for customers

COVID-19: Scotland’s route map for transitioning through and out of the crisis

Coronavirus (COVID-19): safer work places statement