Refuse collection for local businesses
We operate a wheeled bin system for the collection of commercial waste (PDF, 1.29mb). Businesses should have proper bins to provide adequate storage for waste.
Right stuff in the Right bin
What is not uplifted?
- cooking oil
- animal by-products
- poisonous/noxious/toxic or other hazardous material
For details on business waste prevention and guidance on disposal, please contact us.
We won't collect bins with recyclables or food waste if they are contaminated with non recyclable items. We'll put a red tag on your bin to tell you why your bin has not been emptied. You should remove the wrong items and the tag and put your bin out for the next collection day.
Before collection service starts
A Council Officer will visit your business to assess requirements.
You must complete and sign a Duty of Care Waste Transfer Note and Service Agreement.
Charges are 1 month in advance. We'll issue a monthly invoice, this will be calculated according to the size of bin supplied and the frequency of collection. Services are VAT free.
Every organisation and business has a Duty of Care (a legal responsibility) for waste they generate. For more information read What is your Duty of Care (PDF, 86kb).
To apply for commercial waste collection and recycling, please contact us.
Pay commercial waste invoice
Please select 'Sundry Debtors' from the Online Payments list.
Only wheeled containers of a style approved by us can be used for the storage and presentation of commercial waste to be collected by the council. Containers should not be overfilled and lids should be closed.
Your company will be responsible for repair, maintenance or renewal of containers. This includes normal wear and tear during provision of the service. If containers are unfit or unsafe, we will notify you that the service will be suspended until your company makes repairs or arranges a replacement. Your company is responsible for cleaning and disinfecting the container, inside and out.
Various wheeled containers are available including:
|Wheeled bin size||Cost per empty||Approx capacity in sacks||Dimensions (mm) (approx) Height x width x depth|
|140 litre (organic food waste only)
||1 - 2
||1060 x 505 x 555
||2 - 3
||1060 x 580 x 740
||4 - 5
||1120 x 600 x 850
|500 litre (organic food waste only)
||6 - 8
||1095 x 1290 x 720
||9 - 11
||1370 x 1250 x 720
||12 - 15
||1400 x 1200 x 1080
||16 - 18
||1470 x 1260 x 985
Access should be available for collection vehicles and operatives to uplift containers at collection times. This includes the unlocking of gates or doors prior to collection. Do not block the pavement or roadway.
If required a temporary "no parking – keep clear – refuse collection access" sign or similar deterrent should be displayed in a prominent position. We may charge extra where access is not available and a return visit is needed to complete collection.
Your company should keep the vehicular access surface, container storage and loading route surfaces as a hard standing of good condition, free from ruts, potholes and other obstacles which may impede the safe movement of the collection vehicle and / or container. Your company shall indemnify the council against any damage its collection vehicle may cause to property if the vehicle is required to enter to empty your company’s container(s).
Cancel the service
You must give 1 month notice, in writing, no earlier than the second last month of the contract period.
If your company changes ownership it is the responsibility of the representative of the company whose signature appears on the Service Agreement, or their successor, to give the council 1 month notice of the date of changeover, and the name of the new owner. The company is liable for refuse collection charges until 1 month after we receive notification.
A new owner must sign a new Service Agreement. If payment is not received within 6 weeks of invoice date, the service will be withdrawn. We have the right to recover any outstanding amount owed.
Trade waste recycling
Household Waste Recycling Centres are not open to businesses.
Commercial rates payable to the local authority do not include payment for trade waste collection and disposal.
Businesses who receive a trade waste collection service can apply for additional bins for mixed recycling and food waste.
In Arran and Cumbrae a blue bin collection service is available for recycling:
- cans - steel and aluminium food/drink cans
- aluminium foil/trays - clean, free from food residue
- cardboard - no food residue
- paper - office and computer paper, telephone directories, envelopes, newspapers, magazines, junk mail
- Tetra Pak - juice/soup cartons
- plastic bottles - plastic containers for milk, soft drinks, cooking oil, washing-up liquid, detergent
- glass containers/bottles
Businesses in Scotland have a responsibility to recycle the waste that they produce, as per the Waste (Scotland) Regulations 2012. The Scottish Government provides guidance on Duty of Care Code of Practice (PDF, 638kb).
Food businesses could be liable for fines of up to £10,000 if not complying with the Waste (Scotland) Regulations. Make sure you separate material for recycling (PDF, 508kb).
You are considered to be a food business if your business processes, distributes or sells food, which includes restaurants, hot food carry outs and hotels.
Waste carriers registration guidance
If you deal with your own commercial waste or other commercial waste, you must register as a waste carrier if you transport controlled waste (within Scotland, England and Wales) in the course of your business, or in any other way for profit. You must register even if you transport controlled waste only once in a while. This applies to self-employed carriers as well as partnerships and companies. It is an offence to transport controlled waste if you are not a registered carrier and you may be fined up to £5,000.
Contact the Scottish Environment Protection Agency (SEPA) for an application for registration and cost details.
Legal requirements for carrying or disposing of commercial and trade waste can be found on the Net Regs website.
Charity or voluntary organisations
If you are a charity or voluntary organisation and you transport waste, or you only carry waste that you have produced as a result of your business (excluding construction and demolition waste) you must be on SEPA's Register of Professional Collectors and Transporters of Waste. There is no charge for this type of registration.
Prepaid waste recycling sacks
We offer prepaid commercial waste recycling sacks for use by businesses that occasionally produce more waste than can be stored in their bins.
The colour coded sacks can be used for:
- mixed recycling – see 'Trade waste recycling' section above
- general waste – non-recyclable material
No other sacks will be uplifted.
Price available on request and includes the cost of collection and processing of waste.