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Report missed bin

Due to the current circumstances, we are unable to return for missed collections.

Please ensure your bin is presented at 7am on your allocated collection day.

Service disruption

Please check for any disruptions to your bin collection service:

Please note: updates will be displayed here when there is disruption to bin collections.

Contamination

If your bin is contaminated, there should be a contamination sticker placed on the lid. You should remove any non-recyclable waste and present it on the day of your next scheduled collection.

Half emptied bins

If your bin is not fully emptied due to the material being compacted, or frozen together in winter months, it is your responsibility to loosen the material ready for your next scheduled collection.

Please note: No additional collection will be provided for half emptied bins.

Failure to present your bin

If your bin was not presented for collection by 7am, you should present it on the day of your next scheduled collection.