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Report missed bin

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Home   Bins, litter and recycling   Bins   Report missed bin

Report missed bin

Before you report a missed bin, please check if there is any reason that your bin may not have been collected:

  • your blue or brown bin may be contaminated by non-recyclable waste
  • it was not presented for collection by 7am on the correct bin collection day
  • there may have been a disruption to your bin collection service:

Grey bins were not collected from Roche Way, Dalry on Tuesday. Please leave them out and they will be collected as soon as possible. Sorry for any inconvenience. – March 07, 2019 at 12:50PM

Grey bins have missed in Cochrane Street and Harbour Street, Irvine due to roadworks. Please leave your bin out for collection. Sorry for the delay. – March 04, 2019 at 02:41PM

Blue bins have been missed in Cloncaird, Pinmore & Glenapp Place, Kilwinning due to parked cars. Please leave your bins out for collection. Apologies for any delay. – March 04, 2019 at 11:07AM

Blue bins have been missed in Homemount House and East Castle Avenue, Largs due to roadworks on Irvine Road. Please leave your bins out for collection. Apologies for any delay. – March 04, 2019 at 11:04AM

Please note: updates will be displayed here when there is disruption to bin collections.

Contamination

If your bin is contaminated there should be a contamination sticker placed on the lid. You should remove any non-recyclable waste and present it on the day of your next scheduled collection.

Failure to present your bin

If your bin was not presented for collection by 7am you should present it on the day of your next scheduled collection. We can't return to empty a bin that was put out too late for collection.

Report a missed bin 

If none of the above factors apply then: 

Report missed bin 

What happens next?

  1. you will receive an email with a case reference number 
  2. present your bin at the usual collection point
  3. we aim to collect a missed bin within 48 hours

You can also report a missed bin by calling 01294 310000.