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Report missed bin

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Home   Bins, litter and recycling   Bins   Report missed bin

Report missed bin

Before you report a missed bin, please check if there is any reason that your bin may not have been collected:

  • your blue, purple or brown bin may be contaminated by non-recyclable waste
  • it was not presented for collection by 7am on the correct bin collection day
  • there may have been a disruption to your bin collection service:

our collection crews will be out tomorrow, Saturday 7 Sept 2019, to collect brown bins not collected in parts of Irvine, Kilwinning, Ardrossan and West Kilbride. Please have your bin out for 7am. https://t.co/7wxr2WEUAg – September 06, 2019 at 03:29PM

Please bear with us, we’re running slightly behind with brown bin collections in Saltcoats and Ardrossan, these will be collected as soon as possible. Please leave your bin out for collection. https://t.co/ncfA1Qc4qa – September 04, 2019 at 05:03PM

our collection crews will be out tomorrow, Saturday 31 Aug 2019, to collect brown bins not collected in parts of Irvine, Saltcoats and Kilbirnie. Please have your bin out for 7am. https://t.co/oAZvLB4eIU – August 30, 2019 at 03:22PM

We’re running slightly behind with grey bin collections in Woodwynd, Kilwinning. Please leave your bin out for collection and we will collect it tomorrow, Saturday, 31 August 2019. Ensure your bin is out for 7am. https://t.co/ymVC3MJnam – August 30, 2019 at 03:10PM

brown bins in Corsehill area of Kilwinning will be collected tomorrow 28 August 2019 – August 27, 2019 at 02:59PM

Please note: updates will be displayed here when there is disruption to bin collections.

Contamination

If your bin is contaminated there should be a contamination sticker placed on the lid. You should remove any non-recyclable waste and present it on the day of your next scheduled collection.

Failure to present your bin

If your bin was not presented for collection by 7am you should present it on the day of your next scheduled collection. We can't return to empty a bin that was put out too late for collection.

Report a missed bin 

If none of the above factors apply then: 

Report missed bin 

What happens next?

  1. you will receive an email with a case reference number 
  2. present your bin at the usual collection point
  3. we aim to collect a missed bin within 4 working days

You can also report a missed bin by calling 01294 310000.