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North Ayrshire Council

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Pay Council Tax

Who should pay?

Residents of a property, whether privately owned or rented, are generally liable to pay Council Tax. Empty properties are the responsibility of the non-resident owners or tenants.

The following residents are jointly liable to pay Council Tax:

  • residents who are married or living with a partner
  • residents who are joint owners or tenants

If a student is living with a non-student partner, the student cannot be held jointly liable for Council Tax charges.

Appeals

If you consider that you are not liable to pay Council Tax, or that a mistake has been made in calculating your bill, you can appeal. You should notify us, in writing, within 28 days of receiving your bill to North Ayrshire Council, Council Tax Section, PO Box 7964, Bridgegate House, Irvine KA12 8LS.

When do I pay?

Council tax is a property based tax which runs from 1 April each year to the 31 March the following year. Your instalments are payable over 10 months from April to January. 

Our payment date is on, or before, the 15th of each month. If you pay by Direct Debit you can choose from 3 payment dates of the 1st, 15th or 28th of the month.

How do I pay?

By Direct Debit

You'll need your:

  • Council Tax Reference number
  • bank, or building society, account number
  • bank, or building society, sort code

Set up your Direct Debit online at The Hub, or telephone 01294 310000 during office hours. If you prefer, complete and return a Direct Debit form (Word, 100kb). All payments are covered by the Direct Debit guarantee (Word, 28kb).

You will receive a confirmation letter within 3 working days of setting up your Direct Debit instruction. 

Online

You'll need your Council Tax Reference number. 

Visit our Online payments page to make a fast and secure payment. 

We accept:

  • Visa
  • Mastercard
  • Solo
  • Visa Delta
  • Visa Electron
  • Maestro

By phone

You'll need your Council Tax Reference number and your debit or credit card details. We accept the cards listed above.

Call our automated payment service (available 24 hours a day, 7 days a week) on 0845 603 0593, or 01294 310000 during normal office hours.

Standing Order

Please instruct your bank, or building society, to set up a standing order for the monthly instalment detailed on your most recent council tax bill. Make sure the bank quotes the Council Tax Reference number printed on your bill.

Payments should be credited to:

Bank: Clydesdale Bank, 151 High Street, Irvine, KA12 8AB
Sort Code: 82-65-22
Account Name: North Ayrshire Council, Cunninghame House, Irvine
Account No.: 80443663

By post

Cheques, or postal orders, made payable to North Ayrshire Council. Please write your Council Tax Reference number and the financial year you're paying for on the back of the cheque or postal order. Address your payment to:

Municipal Bank
North Ayrshire Council
PO BOX 7964
Bridgegate House
Irvine
KA12 8LS

Don't send cash or your payment card through the post.

In person

To pay by cash take your bill and payment to any North Ayrshire Council collection office, Post Office, Paypoint or Payzone outlet. Use the barcode printed on the top left corner of your bill. There is no charge for this service. PayPoint Outlets accept cash only.

The Post Office accepts cash, cheque or debit card. Cheques made payable to ‘Post Office Ltd’. 

You can pay your Council Tax at the following council offices during normal working hours:

  • Housing Office, 9 Glasgow Street, Ardrossan
  • Council Office, Clauchlands Road, Lamlash, Arran
  • Garrison House, Millport, Isle of Cumbrae
  • Housing Office, 2 Townend Street, Dalry
  • The Municipal Bank, Bridgegate House, Irvine
  • Housing Office, 24/26 Main Street, Kilbirnie
  • Housing Office, 32/34 Howgate, Kilwinning
  • Brooksby Medical and Resource Centre, 31 Brisbane Road, Largs
  • 1 Stop Shop, 17 Vernon Street, Saltcoats
  • Housing Office, 27 Vernon Street, Saltcoats
  • Housing Office, 1 Main Street, Stevenston

Please note that: from 15 February 2016 the Ardrossan, Saltcoats and Stevenston offices will be relocated to:

The Town Hall
Countess Street
Saltcoats
KA21 5HW

Contact Us

Contact Council Tax

 
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