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House Contents Insurance

Home Contents insurance is important. We strongly advise all customers to take out household contents insurance. The Council does not automatically insure your house contents against fire, theft and flood, therefore, to safeguard your contents. We run an insurance scheme with Royal & Sun Alliance that provides Council tenants with cover against fire, theft and flood, at the lowest possible cost.

What is covered by the insurance scheme

The policy is new for old and covers most household goods as well as the contents of huts and outbuildings against fire, theft and flood with no excess to be paid on any claims. (please refer to policy booklet for full details).

How to Apply

An Application form (PDF 2.24Mb) can be picked up from any Area Housing Office

Complete the tear off section of the application form, making sure that you answer all the questions and send to : Rent Accounting Team at the address detailed above. To ensure that you select the correct sum insured value, please make use of the "do it yourself valuation" part of the application form.

When your signed proposal form is accepted by us, insurance cover is provided from the date on the application form and you will be issued with:

  • A policy schedule and policy booklet, which together forms the Insurance Policy
  • Instalment card for use at the Area Housing Office
  • A Girobank payment card for use at post office counters
  • A Bankers standing order form

Payments must be paid promptly for continued cover. If a claim is made against the policy and premiums are not up to date, the claim will not be honoured. The policy is a legally binding contract. You should read it very carefully and query anything you do not understand by contacting the Rent Accounting Team at the address detailed below.

How to Cancel your insurance policy

Cancellation will only be accepted by us, in writing (to the address detailed above)