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North Ayrshire Council

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Temporary Accommodation

The temporary accommodation team provide advice, help and support to people who live in homeless temporary accommodation in North Ayrshire. The team will focus on helping you take control of any issues which may at first appear overwhelming, and guide you through the homeless process. They can also direct you to other agencies if necessary.

Their aim is to work towards helping you gain and develop the skills you need to eventually keep your own tenancy and avoid becoming homeless again in the future. If you are assessed as being homeless and in need of temporary accommodation, your assessment officer will arrange this for you. A property officer will book you into your accommodation and arrange for an outreach support worker to visit you within three working days.

What is temporary accommodation and where is this likely to be?

Temporary accommodation is offered to anyone who has nowhere to live within North Ayrshire. This consists of 2 hostels - Ardrossan Short Stay and Victoria House (Irvine).

We also have a number of temporary furnished tenancies throughout North Ayrshire. You may be offered accommodation at one of our hostels before being moved on to temporary furnished accommodation. We will try to provide accommodation in an area suitable to you, taking individual circumstances into account.

What will temporary accommodation cost?

You will be responsible for paying Council Tax. If you are in receipt of state benefit, you would be eligible for Housing Benefit depending on your circumstances. If you are employed, you will be eligible to pay rent and may be entitled to some assistance with Housing Benefit. However, this would be means tested against your income. This will be discussed at your housing options interview.

How long do I have to stay in temporary accommodation?

The time spent in temporary accommodation will depend upon each individual set of circumstances, but we try to keep the time that anyone spends in temporary accommodation to a minimum.

How long will it take for the Council to rehouse me?

Our investigation to decide how we can help you should not take longer than 28 days. It is difficult to give an exact timescale on how long this might take as it depends on how many properties we have to allocate.