From time to time the Scottish Public Services Ombudsman (SPSO) will investigate a complaint made against the Council by a member of the public. In such cases the Ombudsman will prepare a report on the outcome of the investigation which may contain recommendations for action by the Council.
The following reports involving North Ayrshire Council can be accessed from the SPSO website
December 2009: Mr C
June 2009: Mr and Mrs C and Mr and Mrs D
May 2009: Mr C
December 2008: Mr C
March 2008: Mr C