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North Ayrshire Council

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Adult Residential Care

Sometimes people find living in their own homes no longer possible because of frailty, ill health, disability or other difficulties. Whatever the reason, leaving your own home to be cared for by someone else, even for a short period, requires careful consideration. If you are able to make your own arrangements and completely fund the costs of your own care, then you can apply directly to any care home of your choice. The better caring website has a listing of all registered care homes in North Ayrshire with comprehensive information including bed availability, dual registered homes, nursing homes, charity information, respite care, Alzheimer's care and benefits.

If you think you may be eligible for help from us, you should contact your local Social Services Office who will carry out an assessment of your needs and provide as much advice and information as possible.

Who Runs Care Homes?

Some local care homes are managed by us. Other care homes are owned and managed by private or voluntary organisations. You have a right to expect a good quality of care from any home, regardless of who runs it.

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How are Standards of Care Monitored?

All care homes are registered which means that they must meet certain standards of care. To ensure that they continue to meet these standards, every home is regularly serviced by the care commission.You can request copies of inspection reports directly from care homes or the care commission. They are also available in public libraries.

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How can North Ayrshire Social Services help?

When you contact us arrangements will be made for an assessment to be carried out. The main purpose of the assessment is to decide what your needs are, and how you wish these needs to be addressed. It is about enabling you to make the best choice for your own future. This will involve talking to you, your relatives and carers about your circumstances taking into account: - · The things you are able to do for yourself and the things you would like to be able to do. · Health problems, including any recent admissions to hospital. · Ways you could be helped to stay in your own home. · Medical advice, usually from your GP, whenever you have a need for nursing care. If you disagree with the outcome of the assessment you can ask for a review.

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Moving from a Hospital to a Care Home

Moving into a care home from hospitals is a major change in anyone's life. Before this takes place, you and your carers will have been involved in the assessment process, which will identify what type of care you require. Both Social Services and hospital staff will provide you with information about moving into a care home. If you are assessed as needing care, you, your family and your carers will be given information on the range of care homes, their likely availability and cost. You will also be advised on obtaining inspection reports from the Care Commission.

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How do I choose a Care Home?

When it has been agreed that you need to move into a care home, you, your family and your carers will have the opportunity to make several choices of care home. When you have made your choices, and there is a vacancy for you, you will be helped to move.

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How long should a move to the Care Home take?

Discharge from hospital should normally take no longer than 6 weeks.

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What if the Care Home I choose is full?

If no places are likely to be available in your preferred care home within 6 weeks of you being declared ready for discharge, we will look into the availability of other affordable care home places. If a place in an alternative care home is found, we will help you move there as an interim choice care home. This should normally happen within 6 weeks of you being declared ready for discharge. You would remain on the waiting list or lists for the care homes you originally selected if you wish. Our staff will keep you informed of the local situation.

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What if I like my interim accommodation and wish to stay there?

Once you are settled into your interim accommodation and if you decide that you would prefer to remain here, we will try to arrange this for you.

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What if the Care Home is a long distance away from family and friends?

If you have to move to an alternative care home that is some distance away from the care home of your choice, financial assistance for additional travel expenses may be available to your family, friends and carers. This should be discussed with the care manager.

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From whom can I get advice?

Both Health and Social Service staff will be able to offer help and advice, as well as directing you to further sources of assistance. The Care Commission has information about care homes in your area based on the care home inspections they have carried out.

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What if I had planned to fund my own care?

If you decide to fully fund your care costs, you will be offered the same advice, guidance and assistance on care home choice as someone who is fully or partially publicly funded. If you choose to make your own arrangements for post-hospital care, the NHS will expect these arrangements to be made within 6 weeks of you being declared ready for discharge from hospital.

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Can I appeal if I believe that I should not be discharged from hospital?

If you believe that the decision to discharge you is not appropriate, the first thing to do is discuss this with your consultant, care manager or named nurse. If after doing this, there is still disagreement, Health and/or Social Services staff will advise you on how to appeal. However, unnecessary time spent in hospital can affect your health, reduce your confidence and independence, and affect your ability to cope.

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Contact Details

Social Services

North Ayrshire Council

Cunninghame House

Irvine

KA12 8EE

 

Telephone : 01294-317700

Email: Contactus@north-ayrshire.gov.uk

 

Care Commission

Telephone: 01294-323920

Will other members of my family have to contribute to the cost of me staying at a care home?
Other family members are not obliged to pay anything towards their parent's care in a care home, for example, sons or daughters are not liable for the cost of their parents care.

Will my husband or wife have to pay anything if I am living in a care home?
When Social Work works out how much you can pay for your care, only your own resources are considered in the first instance. However, husband and wives have a mutual liability to financially maintain one another. Therefore, if your spouse can afford it, Social Work might ask him or her to make a contribution.

Will I get to keep my own G.P. or dentist if I move into a Council-run care home?
During your stay in the home, you continue to be registered with your usual G.P. and dentist. If this is not possible, for example if your G.P. is too far away, you will be helped to register as quickly as possible with a new G.P. and dentist of your choice.

What's included in the price of staying at a Council-run care home?
Fees are established on an individual basis. In general, residents are expected to pay for their own clothes, toiletries, newspapers and hairdressers, in other words all personal items.

What will I have to pay to stay in a care home?
What you pay depends on, not only your income and capital, but also your eligibility for free personal care. If your capital assets amount to less than £12,000, the state will still pay for the full cost of your care. Some of your state pension, however, will still need to be put towards these costs. You can retain at least £18.80 a week as a personal allowance. If your capital assets are between £12,000 and £19,500, you will still be expected to contribute a proportion of your assets towards the costs of your care. If you have capital assets of more than £19,500, you will be expected to use them to fund the parts of your care not covered by social services. In other words, non-personal care, 'hotel' costs and any other costs over and above the £145 personal and £65 nursing care payments.

What sort of care homes can I live in?
You may choose to live in a local authority home or a home owned and managed by the private or voluntary sector. If you chose to live in a care home that costs more than a council-run one, you will be liable for the shortfall in fees.

What is a care home?
A care home is a place where people can live and be looked after by trained staff day and night.

What happens with my medication if I move into Council-run care home?
Taking medication can be an important part of getting back to health when you are unwell or maintaining your health and wellbeing. If, when you move into a home or at any time during your stay you are or become unable to organise your medication yourself, you can be sure that the staff of the home will do this for you, with you or your representative's documented agreement, in the way that best suits you and recognises your dignity and privacy.

What happens if I choose accommodation at a more expensive care home than the Council is willing to pay?
You can still move to a care home that costs more than the council is willing to pay, as long as the fees are topped up by the resident or a third party such as a relative or friend.

What are the visiting times at the Council's care homes?
There are no set visiting hours (except at a resident's individual request). People should be able to visit you at any reasonable time.

Do I receive any money when I am living in residential care?
If you receive help with the cost of care, then Social Work will leave you with a personal expenses allowance. This allowance allows you to purchase small personal items.

Can I keep a pet at a Council-run care home?
The opportunity to care for a pet can be a valuable and worthwhile experience. Consideration must be given to the suitability of a particular pet as some exotic or potentially frightening animals may prove unsuitable. For this reason, the Unit Manager has final responsibility for deciding whether a pet can be admitted.

Can I go out with my family and friends if I move into a Council-run care home?
Yes, of course you can still go out with friends and family if you are staying at one of our residential care homes. It is very important to maintain links with the local community and to 'keep-up' with family and friends. Should there be any reason why you would not be encouraged to go out, for example poor health, then this shall be fully explained to you beforehand.