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North Ayrshire Council

Services A to Z:
 

Business Rates Account Enquiries

We bill and collect Business rates for all commercial properties within North Ayrshire. Unlike Council Tax, any water or waste water charges for commercial properties are billed direct by Scottish Water Business Stream.

 

The amount payable in Business Rates is based on the Rateable Value of the property in question. The Rateable Value is assessed by the Ayrshire Valuation Joint Board which is independent from North Ayrshire Council.

 

If you have any queries regarding the Rateable Value of a property then please contact:

 

Ayrshire Valuation Joint Board

9 Wellington Square

Ayr

KA7 1HL

Telephone : 01292-612221

E-mail : avjb@south-ayrshire.gov.uk  

Business Rate Relief

There are various Business Rate Relief schemes available. To request an application form or to find out if you would qualify please contact us on the methods below.

Enquiries

Please contact us if you have any queries regarding your Business Rates bill or the amount payable. We offer various methods of payment (Word, 24Kb) for Business Rates. The preferred method of payment is by direct debit  (Word, 550Kb) Payments are deducted on the 7th of each month. Please click on the link to download a direct debit mandate (PDF, 35Kb).

Arrears

If are having difficulty paying your Business Rates please contact us as soon as possible. If you fall into 

arrears (Word, 21Kb) you will be issued with recovery documents and your account could be passed to the Sheriff Officers for collection. 

Changes of Premises

If at some point in the year you purchase, sell, lease or just move premises it is important that you let us know. We need to update our records so that a revised rates bill can be issued as soon as possible. You can download the following forms if you are buying or selling a commercial property.

Property Purchase Form (Word, 38Kb) The Property Purchase Form is also available in PDF (PDF, 9Kb). 

Property Sale Form (Word, 38Kb) The Property Sales form is also available in PDF (PDF, 10Kb).  

It is important to us that you receive a consistently high standard of service when you contact us. Our Customer Charter (PDF, 37Kb) sets out the standards you can expect.

Contact Details

Business Rates Section

North Ayrshire Council

Cunninghame House

Irvine

KA12 8BR

 

Opening Hours:

Monday, Tuesday & Thursday 9.00 am. to 4.45 pm.

Wednesday 10.15am. to 4.45pm.

Friday 9.00am to 4.30pm.

 

Telephone: 01294-324503

Email:

businessrates@north-ayrshire.gov.uk

I am having difficulty paying my rates. What can I do?
If you fall into arrears or have difficulty paying, please contact us immediately. It may be possible for some other system of payment to be arranged.